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Shipping policy
Shipping Policy Last Updated: 2026/03/23 This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from Kanto Legend. By placing an order with us, you agree to the terms outlined below. ⸻ 1. Order Processing Time • Orders are estimated to be processed between 2-5 business days after payment is received • Orders are not processed or shipped on weekends or holidays • Processing times may be extended during high-volume periods, promotions, or unforeseen circumstances Once your order has been processed, it will be handed off to the shipping carrier. ⸻ 2. Shipping Rates and Delivery Estimates Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times: • Standard Shipping: 1-2 weeks • Expedited Shipping: 1-2 weeks • International Shipping: 1-2 weeks Delivery times are estimates only and are not guaranteed. ⸻ 3. Shipping Carriers We use trusted third-party carriers to deliver orders, which may include: • Canada Post • UPS • FedEx • DHL We reserve the right to choose the most appropriate carrier for your order. ⸻ 4. Tracking may be included depending on location.⸻ 5. International Shipping We offer international shipping to select countries. Please note: • Customers are responsible for any customs duties, taxes, or import fees • Delivery times may vary due to customs processing • We are not responsible for delays caused by customs authorities ⸻ 6. Incorrect Shipping Information You are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned due to incorrect information, additional shipping charges may apply. ⸻ 7. Lost, Stolen, or Damaged Packages Once an order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages. If your package is: • Lost: Please contact the carrier directly to file a claim • Stolen: You should contact your local authorities • Damaged: Contact us within 3 of delivery with photos of the damage We will assist where possible but cannot guarantee replacements or refunds. ⸻ 8. Delays We are not responsible for delays caused by: • Shipping carriers • Weather conditions • Customs processing • Incorrect shipping information • Events beyond our control (force majeure) ⸻ 9. Split Shipments In some cases, your order may be shipped in multiple packages depending on product availability and warehouse locations. You will receive separate tracking information for each shipment if applicable. ⸻ 10. Shipping Restrictions We may restrict shipping to certain regions or addresses, including: • P.O. Boxes (if not supported by the carrier) • Remote or high-risk areas • Countries with shipping limitations ⸻ 11. Contact Us If you have any questions about your shipment, please contact us: • Email: @kantoslegend@gmail.com ⸻ By placing an order with Kanto Legend, you acknowledge that you have read and agree to this Shipping Policy.